Yamaha Motor Finance

Applying for a YMF Loan is simple, either visit Col’s Motorcycles Kempsey, call our Direct Sales Team on 1800 123 100 or apply for a conditional pre-approval online.

Tips for completing this form:

• Please provide as much information as possible to support your application
• The fields marked with an asterisk (*) are mandatory
• Once you have submitted the application an e-mail will be sent to you confirming receipt

On completion of your pre-approved application you will be contacted by your dealer. When you submit this pre-approved application, the data will be encrypted and sent securely to your dealer. (Terms and conditions on pre-approval apply).

To help speed up the settlement of your loan, bring along the following for verification of your application

• Proof of identification – eg. drivers licence
• Proof of income – eg. current pay slips
• Your banking details – for direct debit payments

Download a copy of the Yamaha Motor Finance Credit Guide

The Yamaha Blue Card is a line of credit that offers choice and flexibility and is as simple as having a personal credit facility that can be used for purchasing accessories, apparel or even a  motorcycle and outboard at one of Yamaha’s dealerships.

Yamaha Blue Card provides repayments flexibility and you can request the limit you want. Interest is only payable on the outstanding balance,
not on the entire credit limit.

Click here to find out more about this flexible card

Click here for a general YMF enquiry

Phone: 1800 123 100

Email: customerservice@ymf.com.au

Hours of operation

Monday to Friday (Exception Australian Public Holidays)

8.00 am to 5.00 pm

Yamaha Motor Finance Australia Pty. Ltd.                                                       

489-493 Victoria Street, Wetherill Park, NSW 2164, Australia

Locked Bag 79, Wetherill Park NSW 2164

Hardship Assistance 

For hardship assistance please contact us by;

Phone: 1800 123 100

Email: Customerassist@ymf.com.au

Mail: Locked Bag 79, Wetherill Park NSW 2164

Complaints Handling and Dispute Resolution Process
If you have a complaint about any aspects of our products and services, please contact us first on 1800 123 100 so that we can resolve your concerns. Once we are aware of your concern our staff will take the appropriate steps to address your concerns immediately. 
If the staff member is not able to resolve this with you, the matter will be escalated to a higher level to the relevant manager. You may request this escalation at any time by calling or writing to us. The manager will investigate the issue and take all reasonable steps to resolve the matter with you or your authorised representative.

Escalating your complaint
Should you feel that your complaint has not been properly handled or you are not satisfied with the result, you may request an independent review of your dispute by writing to:
Dispute Resolution Officer
Yamaha Motor Finance Australia Pty. Ltd.
Locked Bag 79,Wetherill Park NSW 2164
Phone: 1800 123 100
Email: complaints@ymf.com.au

External Dispute Resolution Scheme
If you feel we have not fairly resolved your complaint you can refer the matter to an external dispute resolution service. Yamaha Motor Finance is a member of an external dispute resolution scheme which independently and impartially reviews and resolves disputes between consumers and participating financial services providers.
The contact details are:

Australian Financial Complaints Authority (AFCA)
GPO Box 3, Melbourne Victoria 3001
Phone: 1800 931 678
Fax: 03 9613 6399
Email: info@afca.org.au
Web site: www.afca.org.au

The information provided by YMF on this website is of a general nature and for information only. Before making a decision about finance options featured on our website, you should consult with your independent legal, taxation and financial advisor, who can advise you which finance arrangement will best suits your individual circumstances, objectives and personal or commercial needs.

Note: Loan applications are subject to YMF’s normal lending approval process and credit is subject to approval. Credit criteria, fees and charges, terms and conditions apply. A copy of full terms and conditions is available on request and will be included with the loan contract and schedule. The information provided by YMF is of a general nature and for information only. Before making a decision about finance options featured in this brochure, you should consult with you own independent legal, taxation and financial advisors, who can advise you which finance arrangement best suits your needs.
 
For secured loan our comparison rate is based on either:

a) a loan of $30,000 over 5 years or
b) a loan of $10,000 over 3 years.
  
WARNING: The comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate. 

Yamaha Motor Finance Australia Pty Ltd. ABN 29 101 928 670
Australian Credit Licence 394553

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